She called for help. One network gets her to the door.
When a woman calls a national or regional helpline, a phone number is not enough. PlusLink connects the call centers she calls with the pregnancy centers nearest to her, so a consultant can book a real appointment while she is still on the line. One movement, working the same mission together.
It grew out of eKYROS, because the schedules were already there
Since 1999 we have built eKYROS, the system more than half the pregnancy centers in the country run their day on. That means the appointment schedules of those centers already lived in one place. PlusLink is what happened when we asked the obvious question: if a consultant on a helpline can see a center's open times, why should the woman on the phone be handed a number and left to try again herself?
So we built the connection and then went to work on the network, partnering with the helplines women already call and with centers across the country. The point was never a piece of software. It was to knit the pregnancy help community together so no one gets lost in the handoff.
The handoff gap, and what closes it
Every one of these happens between the moment she reaches out and the moment she walks into a center. That gap is where women are lost.
She gets a phone number, not an appointment
The consultant books a real time at a real center while she is still on the call. She hangs up with a day, a time, an address, and a confirmation instead of a task.
Consultants cannot see who is actually open
Centers publish the times and services they want to offer, and the network shows the closest options with live availability. No guessing from a directory, no calling around on her behalf.
Centers never learn a woman was sent to them
The referral arrives on the center's calendar, flagged, for staff to accept. The front desk knows she is coming and why, before she arrives.
Nobody can tell whether she was ever seen
Referrals are accounted for on both sides, so helplines can see what happened after the call and centers can report on where their clients came from.
The movement works in silos
Helplines, affiliates, and local centers work off one shared network, and the same connection keeps a center's own website scheduling in sync with its referrals.
Innovative technology that solves real problems
An on-mission support team
Support is never charged for. Consultants and center staff talk with people who understand what is at stake on that call and want to help.
Easy to access training and onboarding
Booking has to be learnable in one shift. Training for consultants, onboarding for centers, and a knowledge base for both come with the network.
A mission-focused development team
New features, new functionality, and improvements ship sprint after sprint, built by a team that shares the mission the network serves.
Built with helplines and centers
We focus heavily on listening to the people doing the work on both sides of the call, and building what they actually need, not what we think they need.
Three commitments we hold ourselves to
PlusLink exists so the pregnancy help community can accomplish the mission together. Here is what that means in practice.
Get her to care quickly
The fewer steps between her call and a confirmed appointment at the closest center, the more likely she walks through the door. Speed is the whole point.
One community, one mission
Helplines and local centers are not competitors handing off paperwork. We build the connective tissue so the movement can work as one network and save lives together.
Support whenever you need it
Our team is committed to supporting you consistently and efficiently. We make it as easy as possible to get an answer and to fix any issue you run into.
Partnered with the helplines women already call
Heartbeat International's Option Line, Options United, and Infinite Worth route into the network, alongside pregnancy centers across the country.
Before you join the network
Whether you run a helpline or a center, we will walk both sides of the handoff with you on the demo.
Book a DemoWhat is PlusLink?+
A two-sided referral network for the pregnancy help community. National and regional helplines book real appointments directly into the schedules of local pregnancy centers, and centers receive those referrals on the calendar they already use.
We are a pregnancy center. How do we get referrals?+
Centers join through eKYROS, where PlusLink is included on every plan. Once your center is registered, you set the times and services you want to offer, and each referral waits in your Scheduler for staff to accept. You're never obligated to open more than you can staff.
We run a helpline. What does joining involve?+
A conversation with our team, then setup and training. Your consultants get a booking view of participating centers with their available times and services, and they book during the call. Training fits inside one shift. Regional helplines and national organizations both run on the same network.
Do we control which appointments can be booked?+
Yes. Centers decide which services, locations, and time blocks are bookable, and can change them at any time. Bookings use the availability you set in eKYROS, and each one waits in your Scheduler for staff to accept.
What happens to her information?+
Only what the center needs to receive her appointment travels with the referral. It arrives in the center's eKYROS Scheduler, where the booking waits for staff to accept. From there, the center handles her information under its own policies, the same as any other client.
Is PlusLink an extra cost?+
For centers, no. PlusLink is included on every eKYROS plan, including Starter, along with the PlusLink Plugin for your own website. Helplines can talk to our team about how joining works for call centers. See eKYROS pricing.
Join the network and book her while she is on the line
We will show both sides of the handoff: what a consultant sees, and what lands on a center's calendar.