Staff and volunteer management
Keep staff and volunteer records, track the services each person performed, and control exactly who can see which client information.
What it does
- Holds contact information for staff and volunteers.
- Tracks follow-up with each person.
- Records the services each staff member or volunteer performed.
- Controls access to client information by role, so sensitive records are visible only to the people who should see them.
- Feeds staff information into reporting.
How do you control which staff and volunteers can see client records?
eKYROS uses role-based access. Each user is given a defined level of access, so a volunteer working the front desk and a nurse charting a medical service do not see the same information. This is how a center keeps sensitive client records restricted to the people whose role requires them, which matters both for compliance and for running a team where most people are volunteers.
Alongside access control, eKYROS keeps a record for each staff member and volunteer: their contact information, follow-up, and the services they performed. Those service records feed reporting, so a center can report on staff and volunteer activity the same way it reports on client services.
Activity on client charts is captured in the audit trail.
Adding a person, setting their access, tracking their work
Add the person
Contact information for each staff member and volunteer, with follow-up tracked against them.
Set what they can see
Assign the access level their role requires, so a front-desk volunteer and a nurse do not see the same client information.
Track what they did
Services performed are recorded against the person and available in reporting.
Bring your volunteer roles and we will map the access levels to them. Book a demo.
What it includes
- Staff and volunteer contact records.
- Follow-up tracking per person.
- Services performed, recorded against each staff member and volunteer.
- User-defined, role-based access to eKYROS.
- Restriction of sensitive client information by role.
- Staff information available as a reporting subject.
- Chart audit trail.
This does not schedule shifts
The EMR keeps staff and volunteer records and controls access. It does not build shift rosters or assign volunteers to shifts.
Nothing in any source describes shift scheduling, rostering, or volunteer assignment, so this page does not claim it.
See role-based access mapped to your own team
Bring your roles, paid and volunteer, and we will show you what each one would see.
Staff and volunteer questions
Answered the way we answer them on a demo call.
Can we limit what volunteers see?
Yes. Access is role-based and defined per user.
Can we track which volunteer provided which service?
Yes. Services performed are recorded against the person.
Can we report on staff and volunteer activity?
Yes. Staff information is a reporting subject. Reporting has the detail.
Can we see who looked at a client record?
Yes, through the chart audit trail. The security page covers it.
Does eKYROS have staff and volunteer management?
Yes. eKYROS keeps staff and volunteer records, controls who can see client information, and tracks the services each person performed.