Privacy Policy

Last updated: January 9, 2026

The following Privacy Policy explains how FundEasy collects, uses, stores, and discloses information when you access or use our Service, Application, or Website, or when you otherwise interact with us. Please read this Policy carefully, as it describes your privacy rights and how the law protects you. This Privacy Policy does not apply to third-party websites, services, or applications that are not controlled by FundEasy, even if linked through our Service. We encourage you to review the privacy policies of such third parties before interacting with them.

If you have questions about this Policy or your privacy rights, please contact us at privacy@fundeasy.com. If you do not agree with our policies or practices, please discontinue use of our Services.

Important Note About Subscribers and Their Representatives

Subscribers and the individuals they authorize may use the Service to collect Personal Information directly from supporters, guests, donors, or other participants in connection with events, registrations, fundraising campaigns, or related activities. In these cases, the Subscriber determines what information is collected and how it is used, while FundEasy processes the information solely to provide the Service and is not responsible for the Subscriber’s privacy or data practices.

Any Personal Information you choose to provide to a Subscriber or its representatives is governed by that organization’s own privacy policies and applicable laws, not by this Privacy Policy. Subscribers are responsible for complying with applicable privacy and data protection laws with respect to the information they collect through the Service. We encourage you to review the applicable organization’s privacy practices before submitting Personal Information to them.

The following definitions apply for purposes of this Privacy Policy. These terms have the same meaning whether used in singular or plural form. Capitalized terms that are not defined below have the meanings assigned to them in the FundEasy Terms & Conditions.

For the purposes of this Privacy Policy:

Advertising Technologies means tools such as pixels, tags, and similar mechanisms used to measure the performance of advertising campaigns or to deliver personalized or retargeted advertisements on third-party platforms.

Analytics Tools means third-party tools used to collect information about how users interact with the Service, including traffic measurement, feature usage, and session analytics.

Cookies means small files stored on your device by your browser that enable certain features or help us analyze how the Service is used.

Personal Information means any information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual. This may include, but is not limited to:

• Contact information, such as your name, email address, mailing address, or phone number;
• Account information, such as username, password, or profile details;
• Payment information, such as billing address or transaction details (but excluding full payment card numbers handled by our payment processors);
• Usage information, such as interaction data, browsing activity, or preferences collected through cookies or analytics tools;
• Device information, such as IP address, browser type, operating system, and device identifiers; and
• Any other information that you voluntarily provide or that is collected through your use of the Service.

Personal Information does not include aggregated, de-identified, or anonymized data that cannot reasonably be used to identify an individual.

• Public Content means information or materials you choose to make publicly available through features of the Service, such as peer-to-peer fundraising pages. Public Content may be visible to anyone who accesses it and may appear in search engine results.
• Sensitive Personal Information means certain categories of Personal Information that may receive additional protection under applicable privacy laws, such as government identification numbers, financial account information, precise geolocation, health information, or information revealing an individual’s racial or ethnic origin, religious or philosophical beliefs, or union membership. FundEasy does not intentionally collect Sensitive Personal Information about individuals through the Service, and Subscribers are responsible for obtaining any required consents and ensuring that their collection and use of such information complies with applicable law.
• Tracking Technologies means cookies, pixels, tags, scripts, beacons, and similar tools used to collect information about your interactions with the Service for purposes such as security, functionality, analytics, performance measurement, or advertising.
• Usage Data means information collected automatically when you use the Service or Application, including device and browser information, IP address, interaction data, diagnostic information, and other technical data generated by your activity on the Service.

We collect Personal Information to operate, maintain, and improve the Service, process transactions, support events and fundraising activities, and communicate with you. The types of information we collect depend on how you use the Service and the features you access.

Personal Data

While using the Service, you may provide Personal Information that can be used to identify or contact you. This may include:

Contact Information, such as your name, email address, phone number, or mailing address.

Account Information, such as your username, password, organization name, and profile details.

Billing Information, such as your billing address or the payment method you select.

• Payment card and bank account numbers are collected and processed directly by our third-party payment processor. FundEasy does not store full payment card or bank account numbers. We may receive limited information from the processor—such as the last four digits of a card, the type of payment method, billing ZIP code, and transaction status—to manage your subscription and keep your Account active.

Communications, such as messages, inquiries, and other information you submit when you contact us or request support.

Event and Fundraising Information such as guest lists, participant details, registration information, or campaign content submitted through the Service. This information is processed by FundEasy on behalf of the Subscriber that created the event or fundraiser.

Usage Data

We automatically collect certain information when you use the Service (“Usage Data”). This information helps us operate, secure, and improve the Service. Usage Data may include:

• Device and browser information, such as your IP address, browser type and version, operating system, and device identifiers.
• Service activity information, such as the pages or features you access, the time and date of your visits, the time spent on pages, and interaction data.
• Log and diagnostic information, including error logs, performance data, and other technical information generated by the Service.
• Mobile-specific information, such as your device type and operating system when accessing the Service or Application.
• Interaction analytics, such as click behavior, scroll depth, and navigation patterns, collected through third-party analytics tools such as Google Analytics, ContentSquare, Meta Pixel, or similar technologies.

We may also collect information that your browser or device automatically sends when you visit or interact with the Service.

Information from Third-Party Login Services

The Service may allow you to register for or access your Account using login credentials from a third-party service (such as a social media or identity-provider account). If you choose this option, we may receive certain information associated with your account on that service, such as your name, email address, or other information the third-party service makes available based on your privacy settings. Any information we receive from a third-party login service will be handled in accordance with this Privacy Policy. Your use of that service is governed by its own terms and privacy practices.

Information Collected While Using the Application

The Application may require access to certain device functions in order to support attendance tracking, guest check-in, and other event-related features. When you use the Application, you may be asked to grant permission for the Application to store or retrieve event data on your device or to enable other functionality necessary for its operation, such as providing access to your device’s camera to scan QR codes for guest check-in. The Application does not store images or video captured through your device’s camera.

Any information collected through the Application is used only to operate, maintain, or improve the features you choose to use. This may include downloading event data to your device, updating attendance records, and uploading that information back to FundEasy. The Application does not access device data for advertising or cross-site tracking purposes.

You may enable or disable permissions at any time through your device settings; however, some features may not function properly without the necessary permissions.

Tracking Technologies and Cookies

We use cookies and similar technologies to operate and improve the Service, understand how users interact with the Website, and remember your preferences. Cookies are small data files stored on your device. Some cookies are deleted when you close your browser (“session cookies”), while others remain on your device until they expire or you remove them (“persistent cookies”).

The types of cookies we may use include:

• Essential Cookies – Required for the Website to function properly, including enabling you to log in, maintain your session, and access secure areas.
• Functionality Cookies – Used to remember your preferences, such as login details or language settings, to provide a more personalized experience.
• Analytics Cookies – Used to help us understand how the Service is used, improve performance, and diagnose issues. These cookies may be set by FundEasy or by third-party analytics providers.
• Advertising & Retargeting Cookies – Used by third-party advertising partners, such as Meta Pixel and Google Ad tags, to measure FundEasy’s advertising performance and reach potential subscribers. These cookies may track your activity across the Website and other sites. FundEasy does not sell Personal Information.
• Performance & Behavior Analytics Cookies – Used to analyze how users interact with the Website, such as clicks, scrolls, and navigation patterns. This helps us diagnose technical issues, improve usability, and understand user behavior.

You can configure your browser to refuse cookies or alert you when cookies are being used. However, if you disable certain cookies, you may be unable to access certain parts of the Website or Service. For more detailed information about the specific cookies in use, please refer to our Cookies Policy.

Public Fundraising Pages

Some parts of the Service—such as peer-to-peer fundraising pages—are public and may be viewed by anyone, including individuals who do not have an account with FundEasy. When you submit information or content (such as your name, photo, fundraising goals, or messages) for inclusion on a public-facing fundraising page, that information may be visible to anyone who accesses the page and may also appear in search engine results.

Information that you choose to make public is not subject to the same privacy protections as other Personal Information collected through the Service. You should carefully consider what personal details you include in publicly accessible content. By using features that publish information publicly, you are directing FundEasy to display that information to the public.

This section describes how FundEasy manages Personal Information in connection with the Service, including how information is collected, used, shared, stored, and protected. The specific practices that apply may vary depending on how you interact with the Service and the features you use.

How We Collect Personal Information We collect Personal Information in a variety of ways, depending on how you interact with the Service. This includes information you provide directly to us, such as when you create an account, register for an event, make a donation, complete a form, or communicate with us.

We also collect information automatically when you use the Website, Service, or Application, such as through cookies, analytics tools, and similar technologies. In addition, certain information may be collected through third-party services you choose to use (such as third-party login providers or payment processors), as described elsewhere in this Privacy Policy.

Where Subscribers use the Service to collect information from supporters, guests, or donors, that information is collected directly by or on behalf of the Subscriber, and FundEasy processes it only to provide the Service.

How We Use Personal Information

FundEasy uses Personal Information for the following purposes:

• To provide and maintain the Service, including operating core functionality, delivering event and fundraising tools, processing transactions, and ensuring reliability and security.
• To manage your account, including creating and updating your profile, authenticating your identity, and enabling access based on your user role.
• To provide customer support, including responding to inquiries, troubleshooting issues, and communicating with you about your Account or use of the Service.
• To operate and improve the Website and Application, including monitoring usage, diagnosing technical issues, analyzing performance, and developing new features. This may involve the use of analytics and behavior-tracking tools to understand how users interact with the Service.
• To send administrative or transactional communications, including confirmations, notices, updates, and security alerts.
• To send marketing communications, such as newsletters, product updates, or information about features or services you may find useful. You may opt out at any time.
• To support advertising and marketing efforts, such as measuring the effectiveness of FundEasy’s advertising campaigns, understanding how users arrive at the Website, and reaching potential subscribers through third-party platforms. These activities may involve the use of advertising technologies (such as Meta Pixel or Google Ads tags). FundEasy does not sell Personal Information.
• To comply with legal obligations, including recordkeeping, tax requirements, fraud prevention, and responding to lawful requests.
• To enforce our Terms, including protecting our rights, property, and users, and supporting billing and collection activities. FundEasy terms can be found at https://fundeasy.com/legal.
• For other purposes with your consent. When required by law, we will obtain your consent before using Personal Information for a new purpose.

How We Share Personal Information

FundEasy may share Personal Information with the following categories of third parties:

• Service Providers: We may share information with vendors who assist in operating the Service, including hosting, infrastructure, analytics, customer support, email delivery, security, and data processing. These providers may only use Personal Information as instructed by FundEasy.
• Payment Processors: Third-party payment processors that handle subscription billing and payment transactions. FundEasy may handle or store payment information, but any issues, disputes, or chargebacks related to your donation must be resolved directly with the payment processor. At this time, FundEasy uses Stripe as its primary payment processor. Information about Stripe’s privacy practices is available at https://stripe.com/privacy. Payment processing is subject to the payment processor’s own terms and privacy policies, which we encourage you to review.
• Subscribers: If you participate in an event, fundraiser, or campaign hosted by a Subscriber, FundEasy may share your registration information, donation information, or event-related details with that Subscriber as needed to administer the event. The Subscriber’s privacy practices—not this Privacy Policy—govern their use of that information.
• Analytics Partners: We use third-party analytics tools (such as Google Analytics, ContentSquare, and similar technologies) that collect Usage Data to help us understand how users interact with the Service and improve usability and performance.
• Advertising Partners: We use third-party advertising platforms (such as Meta or Google) to measure or optimize our advertising campaigns. These partners may receive information about your interactions with the Website for advertising measurement purposes. FundEasy does not sell Personal Information.
• Business Transfers: Personal Information may be transferred as part of a merger, acquisition, financing, reorganization, or sale of FundEasy’s assets, subject to applicable law.
• Affiliates: We may share Personal Information with entities under common ownership or control, provided they apply protections consistent with this Privacy Policy.
• Legal Requirements and Protection of Rights: We may disclose Personal Information where required to comply with law, enforce our Terms, respond to lawful requests, or protect the rights, safety, or property of FundEasy, our users, or others.
• With Your Consent: We may share information for any additional purpose disclosed to you and for which you provide consent.

Retention of Personal Information

Except as otherwise permitted or required by applicable law or regulation, FundEasy retains Personal Information only for as long as necessary to fulfill the purposes for which it was collected and for FundEasy’s legitimate business operations. When determining appropriate retention periods, we consider factors such as how the Service is used, the nature and length of our relationship with you, applicable legal or regulatory requirements, and the need to establish, exercise, or defend legal claims. Usage Data is generally retained for a shorter period of time, except where it is needed to investigate security incidents, prevent fraud or abuse, comply with legal obligations, or improve Service functionality.

In some cases, FundEasy may anonymize or de-identify Personal Information so that it can no longer reasonably be associated with an identifiable individual. We may retain and use such anonymized or de-identified information for legitimate business purposes, including analytics and Service improvement.

Transfer of Personal Information

FundEasy is based in the United States, and the Personal Information we collect may be processed and stored in the United States or in other locations where FundEasy or its service providers operate. As a result, your Personal Information may be transferred to, stored, or processed in jurisdictions outside of your state, province, or country of residence, where data protection laws may differ from those in your jurisdiction.

FundEasy takes reasonable steps to ensure that Personal Information is handled securely and in accordance with this Privacy Policy when it is transferred or processed in other locations. By using the Service or submitting Personal Information to FundEasy, you acknowledge that your information may be transferred to and processed in the United States and other jurisdictions as described in this Privacy Policy.

Security of Your Personal Information

FundEasy takes reasonable administrative, technical, and organizational measures designed to protect Personal Information against unauthorized access, disclosure, alteration, or destruction. These measures vary based on the sensitivity of the information and the nature of the processing, and may include safeguards such as encryption, password protections, physical security controls, and automated tools designed to help detect and prevent fraud, abuse, or unauthorized access, as appropriate.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, Service, or Application, you are responsible for keeping this password confidential. We ask that you not share your password with anyone. We also urge you to be careful about sharing information in public areas, such as peer-to-peer fundraising pages. Information you choose to make public may be viewed by anyone who accesses those areas.

Unfortunately, no method of transmission over the Internet or method of electronic storage is completely secure. While we strive to protect Personal Information using commercially reasonable safeguards, we cannot guarantee absolute security. Any transmission of Personal Information over the Internet is done at your own risk. FundEasy is not responsible for circumvention of any privacy settings or security measures contained on the Website, Service, or Application.

Depending on where you live and how you interact with the Service, you may have certain rights regarding your Personal Information. These rights may include the ability to:

• Access the Personal Information we maintain about you;
• Correct or update inaccurate or incomplete Personal Information;
• Request deletion of Personal Information, subject to applicable legal and contractual limitations;
• Withdraw consent where we rely on your consent to process Personal Information;
• Object to, restrict, or opt out of certain processing activities, including marketing communications, analytics, or interest-based advertising, where permitted by law;
• Request a portable copy of Personal Information you have provided to us, where technically feasible; and
• Request that we transmit such information to another service provider, where applicable and technically feasible.

These rights may be limited in some circumstances, such as where we are required to retain information to comply with legal obligations, complete transactions you have requested, maintain account security, or exercise or defend legal claims.

Exercising Your Privacy Rights

You may exercise your privacy rights by contacting us at privacy@fundeasy.com or through your account settings where available. To protect your privacy, we may take reasonable steps to verify your identity before responding to a request. If you submit a request on behalf of another individual, we may require documentation demonstrating your authority to act on that person’s behalf.

Applicable law may permit or require us to decline certain requests, including where we are unable to verify your identity, where fulfilling the request would conflict with legal obligations, where the information has been anonymized or deleted in accordance with our retention practices, or where the request is otherwise exempt under applicable law.

If we are unable to fulfill your request, we will inform you of the reason, subject to any legal or regulatory restrictions. If we deny your request, you may have the right to appeal our decision, depending on applicable law. Instructions for submitting an appeal will be provided in our response. We will review and respond to appeals in accordance with applicable legal requirements.

We will respond to verifiable requests within the timeframes required by applicable law.

Marketing Preferences and Advertising Choices

You may opt out of receiving promotional or marketing communications from FundEasy at any time by following the unsubscribe instructions included in those communications or by contacting us directly at marketing@fundeasy.com.

You may also control certain analytics and advertising technologies through your browser or device settings, including cookie controls and advertising preference settings offered by third-party platforms. Please note that opting out through one browser or device does not automatically apply to others. FundEasy does not sell Personal Information.

Where required by law, we will honor your opt‑out choices and any legally recognized browser or device‑level signals regarding sale/sharing and targeted advertising for the browser or device that sends the signal.

Do Not Sell or Share My Personal Information

FundEasy does not sell Personal Information for monetary consideration. However, under certain U.S. state privacy laws, some disclosures of Personal Information to advertising or analytics partners for purposes such as measuring advertising performance or improving marketing effectiveness may be considered a “sale” or “sharing.”

Where these laws apply, you have the right to opt out of the sale or sharing of your Personal Information and of the use of your Personal Information for targeted advertising. You may exercise these rights by adjusting your cookie and tracking preferences through our cookie consent or privacy preference tools, or by contacting us using the information provided below. If your browser or device sends a legally recognized opt-out preference signal (such as the Global Privacy Control), we will treat that signal as a request to opt out of sale or sharing and targeted advertising for the browser or device that sends the signal, to the extent required by applicable law.

Even after you opt out, we may continue to use certain information in a de-identified or aggregated form that does not reasonably identify you, and we may continue to serve contextual advertising that does not rely on your activity across non-affiliated websites or services.

California Residents

If you are a California resident, you have certain rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (“CPRA”). These rights include the right to request access to, correction of, or deletion of your Personal Information; to request a portable copy of your Personal Information; to opt out of the sale or sharing of Personal Information for cross-context behavioral advertising; and to not be discriminated against for exercising your privacy rights.

FundEasy does not sell Personal Information. We may use advertising and analytics technologies as described in this Privacy Policy, which may constitute “sharing” under the CPRA.

Information about the categories of Personal Information we collect, the sources of that information, the purposes for collection, and the categories of third parties with whom information is shared is described above in this Privacy Policy.

California residents may exercise their rights by contacting us at privacy@fundeasy.com. Requests may be submitted by you or by an authorized agent acting on your behalf. We may require verification of your identity or authority as permitted by law.

If we deny a request, you may have the right to appeal our decision in accordance with applicable law.

Canadian Residents

If you are a resident of Canada, this section applies to you and is intended to comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and substantially similar provincial laws, where applicable.

FundEasy collects, uses, and discloses Personal Information with your knowledge and consent, except where otherwise permitted or required by law. In most cases, we obtain consent when you create an account, submit information through the Service, or otherwise interact with the Website or Application. For visitors from Canada, non‑essential cookies and similar technologies used for analytics or advertising are only used with your consent, which you can manage through our cookie tools and your browser or device settings. You may withdraw your consent at any time for future processing, subject to legal or contractual restrictions and reasonable notice, by contacting us using the information below. Please note that if you withdraw consent for certain uses, we may not be able to provide some aspects of the Service.

Information about the categories of Personal Information we collect, the sources of that information, the purposes for which it is collected and used, our retention practices, the safeguards we use to protect Personal Information, and the categories of third parties with whom information may be shared is described throughout this Privacy Policy.

FundEasy is responsible for Personal Information under its control, including when it is transferred to service providers or processed outside of Canada. When we transfer Personal Information outside of Canada (including to the United States), we remain accountable for it and use contractual and other safeguards designed to ensure a comparable level of protection consistent with applicable Canadian privacy laws. You have the right to request access to the Personal Information we hold about you and to request correction of inaccurate or incomplete information, subject to legal limitations. Requests may be submitted using the contact information provided below, and we may require reasonable verification of your identity before responding. If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada or, where applicable, your provincial privacy commissioner.

If you have questions, concerns, or complaints about our privacy practices, or wish to exercise your rights, you may contact our Privacy Officer at:

Email: privacy@fundeasy.com Mail: FundEasy 217 6th Ave N STE 43638, Nashville, TN

Children’s Privacy

The Service is intended for use by individuals who are at least 18 years old. FundEasy does not permit children under the age of 18 to create accounts or use the Service directly. Additionally, FundEasy does not knowingly collect Personal Information directly from children under the age of 13 without verifiable parental consent, as required by the U.S. Children’s Online Privacy Protection Act (“COPPA”).

In some cases, Personal Information relating to children under the age of 18 may be provided by adult users (such as parents, legal guardians, or authorized representatives of a Subscriber) in connection with events, registrations, or fundraising activities facilitated through the Service. In these situations, the adult submitting the information represents that they have the authority and any required consent to do so, and is responsible for ensuring compliance with applicable privacy laws.

If FundEasy becomes aware that it has collected Personal Information directly from a child under 13 without appropriate parental consent, we will take reasonable steps to delete that information promptly.

A parent or legal guardian who has provided consent for the collection of a child’s Personal Information may request access to, correction of, or deletion of that information by contacting us using the information provided below. Withdrawal of consent may limit a child’s ability to participate in certain events or activities facilitated through the Service.

Do Not Track Signals

Some web browsers may transmit “Do Not Track” signals to the Website or Service. Because of differences in how browsers implement and interpret this feature, it is not always clear whether users intend for these signals to be transmitted or are aware of them.

At this time, and unless otherwise required by law, FundEasy does not take action in response to Do Not Track signals.

FundEasy may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the features of the Service. When we make changes, we will update the “Last Updated” date at the top of this page.

If we make material changes to this Privacy Policy, we will make reasonable efforts to provide advance notice, such as by posting a notice on the Website or by other appropriate means, prior to the changes taking effect. Continued use of the Service after an updated Privacy Policy becomes effective constitutes your acknowledgment of the revised Policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

If you have any questions about this Privacy Policy, our privacy practices, or your rights and choices regarding Personal Information, or if you wish to exercise your rights, you may contact us using the information below:

• By email: privacy@fundeasy.com

• By phone number: (847) 628-7746

By mail: 217 6th Ave N STE 43638, Nashville, TN