Reach every caller with a real appointment
Consultants see live availability at nearby centers and book her before the call ends.
The handoff gap
Not getting clients an appointment with a local center immediately is costing lives.
They were ready when they called. Anything can get in the way once they hang up.
Without the network
1
A client calls the helpline, ready to make an appointment
2
The consultant gives her a phone number for the closest center she knows of
✕
From here anything can go wrong, and no one can track whether she booked, how the visit went, or the outcome.
What if:
She goes to voicemail
The center is closed that day and cannot take her call
She cannot drive hours to the referred center, and never hears about the one next door
A second call adds friction and time, and loses her
She forgets to call and never books the appointment
Phone tag
She has to call the referred center herself, during business hours, and explain everything a second time.
Call 1
✕
Call 2
Referrals that never land
Interested and scheduled are not the same thing, and the drop-off between them is large.
CalledInterestedShowed up
Centers that cannot take a booking
No online scheduling, and no way for a consultant to make the appointment on her behalf.
Unbookable time
Double-booked rooms
Or the right service is not available on the day she arrives, so the visit accomplishes less.
Two bookings, one room
What the network does
One call becomes a confirmed appointment.
Referrals that actually land
No second call, no waiting for a callback, no gap between interested and scheduled.
Instant access to the largest network of centers
One portal reaches 1,600+ pregnancy centers, more than half the centers in the country, from the first day.
Who you are working with
Part of the platform centers and networks have trusted since 1999.
PlusLink runs on eKYROS, the electronic medical record used by more than half the pregnancy centers in the country, and it is connected to the helplines women already call. That combination is why a booking made by a consultant in one state shows up correctly on a calendar in another.
Centers in the network
Helpline networks
How to join
Joining the network as a call center.
-
1
Book a demo
See the portal your consultants would use, with real search and booking.
-
2
We set up your referral portal
Accounts for your consultants, and the coverage area you serve.
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3
Start referring into 1,600+ centers
Across the country.
How do pregnancy centers get appointments from national helplines?
Getting on eKYROS gives your center two things at once: the PlusLink web scheduling tool for your own website, so a woman can book an appointment instead of calling during office hours, and referrals from a nationwide network of pro-life call centers and helplines. When a woman calls a helpline, the consultant sees the times your center has made available and books her directly into your eKYROS Scheduler while she is still on the phone. The appointment arrives flagged as a PlusLink referral, waiting for staff to accept. PlusLink is connected to the helplines women already call, including Option Line from Heartbeat International and Options United, and you set your own availability, so your center is never booked into time it did not offer.
For centers, it means the women in your own community who called a national line reach you rather than a center an hour away, and the women who find you online can book without picking up the phone. For call centers, it means a consultant can end the conversation with a confirmed appointment instead of a phone number. Developers embedding the scheduling widget can start with the PlusLink developer docs.
The network
Every center, every helpline, connected through PlusLink.
Each dot is a pregnancy center in the network. Every line runs through PlusLink to the helplines women call.
Pregnancy center in the network
1
The call comes in
A consultant answers and talks with her about what she needs and where she is.
2
She finds a local center
The portal shows nearby centers, the services they offer, and their open times.
3
The appointment is booked
It lands on that center's calendar in eKYROS, and she gets a confirmation. The center follows up and logs the result of the referral.
In their words
What centers in the network say
“With an online tracking system we are able to assess client needs, track contact with clients, and access up-to-the-minute statistics to share with supporters. The eKYROS team is responsive, user-focused, and continually improves the system based on real center needs.”
“Ekyros exceeded expectations throughout a nearly year-long due diligence process. Their team demonstrated patience, adaptability, and care, even making software improvements before we signed on. Today, we feel confident and supported moving forward.”
“eKYROS gives us powerful reporting that helps us communicate impact to our board, donors, and community. From client demographics to donor histories, the system gives clarity and confidence. The scheduler has replaced paper systems, and volunteers find it easy to use.”
“eKYROS has made my job a thousand times easier. The system is thoughtful, the training videos are incredibly helpful, and the support team is always willing to help, no matter how small the question. This tool has been a huge blessing to me personally.”
What you get
Access the PlusLink network.
For call centers and helplines
A referral portal your consultants work in, with live availability at centers near the caller.
- ✓Search the network by the caller's location
- ✓Live appointment availability and services offered
- ✓Book and confirm during the call
- ✓Consultant accounts and coverage areas
- ✓Referral reporting and follow-through
- ✓Access to 1,600+ centers
For pregnancy centers
Receiving referrals runs on eKYROS. Set your availability in the Scheduler and the network can book the times you offer.
- ✓Referred appointments land in your eKYROS Scheduler
- ✓You control every bookable time and service
- ✓The PlusLink widget for online booking on your own site
- ✓Reminder texts from the Scheduler, one click per day
- ✓Referral source reporting
- ✓Reach women who called a national line from your community
Answers
Common questions
How can a pro-life call center refer appointments to local centers?+
Your consultants work in the PlusLink referral portal. They search by the caller's location, see which nearby centers have availability and what services they offer, and book the appointment during the call. The center receives it on its own calendar. Book a demo to see the portal.
Do we need eKYROS to receive referrals?+
Yes. PlusLink scheduling is built into eKYROS, so a center receives referrals through its eKYROS Scheduler. PlusLink is included on every eKYROS plan, so there's no separate fee. Each booking waits in your Scheduler for staff to accept. See eKYROS.
Who controls which appointment times a helpline can book?+
The center does. You set the availability you want to offer the network in your Scheduler, by service, location, and time. Nothing outside that is bookable, and each booking still waits for staff to accept. You can change your availability at any time.
Which helplines are on the network?+
Option Line, Options United and Infinite Worth book appointments through PlusLink. Option Line is Heartbeat International's 24/7 helpline, and Options United is a nationwide call center service. Regional helplines can join the network as well. If you run a helpline, book a demo to see the referral portal.
Can we embed PlusLink scheduling on our own website?+
Yes. Centers add the PlusLink Plugin to their website so visitors can book online, and it's free for eKYROS customers. Website bookings use the same availability as helpline referrals, and each one waits in your Scheduler for staff to accept. Whoever maintains your website can install it by pasting in the code. Online appointment scheduling.
What does the caller experience look like?+
She stays on one call. The consultant confirms a day, a time, and an address, and she receives a confirmation. She does not have to call the center herself or tell her story twice.