eKYROS + Option Line
Option Line, in English and Spanish, supports women facing an unexpected pregnancy and connects them to local pregnancy help organizations. Helpline consultants book appointments directly into a center's calendar, and clients can book on the center's website.
She is booked while she is still on the line
Booked on the call
Helpline consultants book appointments directly into a center's calendar, and clients can book on the center's website.
In the scheduler, not an inbox
Appointments arrive in eKYROS where the front desk already works.
Staff accept each booking
Bookings use the availability you set in eKYROS, and each one waits in your Scheduler for staff to accept.
How the connection works
Appointments created by Option Line appear in the eKYROS scheduler for the center to accept.
Books into your availability
Bookings use the availability you set in eKYROS, and each one waits in your Scheduler for staff to accept.
Arrives in eKYROS
The appointment appears in the scheduler rather than as a message to transcribe.
Accepted by the center
Staff accept the appointment into the center schedule when they open.
Option Line questions
Do Option Line appointments come into our schedule?
Helpline consultants book appointments directly into a center's calendar, and clients can book on the center's website. Bookings use the availability you set in eKYROS, and each one waits in your Scheduler for staff to accept.
How do bookings use our availability?
Bookings use the availability you set in eKYROS, and each one waits in your Scheduler for staff to accept.
What about booking from our own website?
That is the PlusLink Plugin, covered on the Online appointment scheduling page.
See a referred appointment arrive
Thirty minutes, on your data or ours.