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The Hope Clinic

After 26 years of pen-and-paper check-in, two annual banquets in Berne and Decatur, Indiana moved online, and check-in stopped being the hard part.

A pregnancy help center in two Indiana towns

Becky Fahl is the Office Manager at The Hope Clinic, a pregnancy help center operating in Berne and Decatur, Indiana. The clinic offers pregnancy testing, ultrasound confirmation, STD testing, abortion pill reversal, and options information including adoption referrals, alongside a material assistance program and parenting education, all free of charge.

The Hope Clinic began on January 17, 1992 in a donated space inside a doctor’s office in Berne, serving 40 women in its first year. A decade later it renovated, acquired its first ultrasound machine, and welcomed its first Nurse Manager. It later merged with Decatur Life Choice Pregnancy Center and opened a second location. Today the clinic serves roughly 500 clients a year across both sites.

Managing banquets before FundEasy

Two annual banquets carry much of the clinic’s fundraising, and for 26 years attendance, registration, and check-in were handled by hand. Paper lists led to delays, complications with last-minute seating and walk-in placements, inaccurate seating charts, and an unreliable count of who actually attended.

The breaking point was donor follow-up: the team wanted to know who came, who gave, and who did not, so thank-you cards and follow-up requests could go out promptly.

Why they chose Attendance

In her first meeting with FundEasy’s Crystal, Becky described what the clinic needed: an end to re-typing guest lists and table charts on event day, no more slow check-in lines or guests seated without verification, and post-event reports covering attendance, table hosts, and table fill rates to help choose future hosts.

“Using Live Attendance streamlined the check-in process and saved me hours of time (no more typing and re-typing guest lists, etc.).”Becky Fahl

Support beyond the software

“All of the FundEasy staff have been very helpful. Crystal walked us through the demo initially before we signed up and the many FundEasy webinars that have been offered have been so informative. All of the staff who answer chats or support emails have been very quick and gracious in assisting me, whether with event set up or post-event questions or referring me to the Knowledge base.”Becky Fahl

Hours back, and events that look the part

“In addition to making check-in go so smoothly, I found that the online setup for the events made our events look so much more professional. All of the templates consistently promoted our theme from the time of event detail entry, through the event, and even afterward with follow-up emails.”Becky Fahl, The Hope Clinic